Client Relations

Client Relationship Management

Bucharest, Romania

Job description

Răspunde de promovarea și vânzarea produselor de creditare, oferind clienților IMM consiliere financiară și informații detaliate referitoare la operațiunile financiare derulate. De asemenea, se ocupă de menținerea și creșterea portofoliului de clienți IMM și a volumului de afaceri, în conformitate cu obiectivele societății și targetul personal stabilit de management, întocmind periodic rapoarte privind întâlnirile cu clienții și asumându-și responsabilitatea pentru profitabilitatea relațiilor acestora. În plus, analizează și verifică documentele necesare acordării creditului, întocmește întreaga documentație și susține dosarul de finanțare în comitetul de credite al societății.

Responsibilities

  • Responsible for promoting and selling the financing products of AFS, offering financial advice to SMEs
  • Identifies, contacts, and constantly visits potential customers
  • Identifies the needs of potential clients, presents the financing products, contributing to the development of the client portfolio
  • Provides customers with information on the financial operations
  • Responsible for maintaining and increasing the SME client portfolio and turnover, in accordance with the company's objectives
  • Responsible for fulfilling the personal target set by management
  • Responsible for the profitability of customer relations
  • Analyzes the financial statements of potential clients
  • Analyzes and verifies the documents necessary for granting the loan
  • Întocmește documentația și susține dosarul de finanțare în comitetul de credite al instituției
  • Prepares periodic reports regarding the meetings with the clients and specific reports to the activity carried out
  • Very good knowledge of the products offered by AFS; ongoing interest for improving his knowledge for this purpose
  • Permanent knowledge of the local market in order to promote the products of the Institution
  • Monitors qualitatively and quantitatively the customers portfolio

Requirements

  • Education
    :     graduate of higher education
  • Experience
    :    experience of at least 3-7 years in a similar position - SME / Corporate - in a bank or financial institution
  • Skills
    :    
    high networking capacity
    the ability to create your own portfolio of clients
    understanding the financial statements
    good knowledge of the financing products offered on the financial-banking market and of the business environment
    excellent proficiency with MS (Excel and PowerPoint) and strong presentation skills
    good organization and communication skills
    excellent sales skills
    excellent mediation and negotiation skills
    proactive attitude
    stress resistance
    oriented towards teamwork
  • Foreign Languages
    :    good level of knowledge of English

Benefits

  • Attractive salary and bonus package
  • Professional development opportunities within an experienced team
  • Friendly working environment with a good work-life balance
Paid Leave

26 Days of Annual Leave

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